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Mail Order / Telephone Rates
The following lists our mail order or telephone order rates where the credit card information is keyed into a terminal or software instead of being swiped through a card reader. Usually the card is not physically present. If you currently process credit cards, check out our free conversion program where we can beat your current rates.
Service |
Industry Average |
New Era
Payments |
Mail/Phone Discount Rate |
2.65% |
2.35% |
Mail/Phone Transaction/Batch Fee |
35 ¢ |
25 ¢ |
Address Verification Fee |
5 - 10 ¢ |
5 ¢ |
Monthly Service/Support/Statement Fee |
$10 - $15 |
$9.95 |
Other Fees (most clients do not experience these fees):
Service |
Industry Average |
New Era
Payments |
Voice Authorization Fee
Note: only charged if you call the 800
voice auth line to authorize a transaction. |
$1.50 |
95 ¢ |
Chargeback / Retrieval Fee
Note: only charged if your customer disputes a charge. In practice this rarely happens. |
$35 |
$25 |
ACH Reject Fee
Note: only charged if you lack funds in your bank account to cover credit card fees or debits. |
$30 |
$25 |
Most other providers will try to charge you the following fees. We do not!
Service |
Industry
Average |
New Era
Payments |
Annual Fee |
up to $195 |
FREE! |
Application Fee |
$75 - $125 |
FREE! |
Setup Fee |
$50 - $150 |
FREE! |
Programming Fee |
$50 - $95 |
FREE! |
Monthly Maintenance Fee |
$0 - $10 |
FREE! |
Note: Rates are effective for accounts setup on or after March 11, 2008. Above is a summary only, exact fees are listed in the merchant application and agreement. Minimums may apply to some accounts. Unlike other providers we do not charge a cancellation fee if you go out of business or you have a service issue we cannot solve. |
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How can we help you?
For new account inquiries: sales@newerapayments.com
For technical support issues: support@newerapayments.com
For all other inquiries: info@newerapayments.com
Copyright ©2008 New Era Payments, LLC. All rights reserved.
New Era Payments 8184 Woodland Center Blvd Tampa, FL 33614 1-800-516-4703 |